Thank you for using Collective Roast. This Shipping Policy explains how coffee samples, promotional materials, and other physical products are handled through our platform.

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Sample Fulfillment

Coffee samples requested through our platform are fulfilled and shipped either by:

• Participating coffee roasters, or
• Authorized fulfillment partners

Shipping timelines may vary depending on:

• Roaster processing times
• Product availability
• Roast schedules
• Carrier delays
• Geographic location

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Processing Times

Most sample requests are processed within:

• 2–7 business days after approval or confirmation

Wholesale and custom orders may require additional processing time.

Processing times are estimates only and are not guaranteed.